Contact

Questions about products, orders, shipping, warranty service, or returns are welcome. Use the contact form below or contact us directly using the information provided.

Promenade Lighting
A brand of Promenade Engineering LLC
306 W Redwood St, Ste 201
Baltimore, MD 21201
Telephone: (301) 686-6202
Email: support@promenadelighting.com

Customer support
For existing orders, please include the order number and purchaser’s name. Photographs or video may be requested when reporting shipping damage, a defective product, or a warranty issue.

Business address notice
The address above is Promenade Engineering LLC’s official business address and is not a retail showroom. Returns must be authorized before shipment; approved returns may be directed to a different address.